I. DATA COLLECTION AND USAGE
How do we collect and use your information? This Site collects personal data to power our site analytics, including:
- Information about your browser, network, and device
- Web pages you visited prior to coming to this website
- Your internet protocol (“IP”) address
This information may also include details about your use of this Site, including:
- Internal links
- Pages visited
We share this information with Shopify, our website analytics provider, to learn about site traffic and activity. When you purchase something from our Site, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service. This information may include your:
- Billing and shipping address(es)
- Details about your orders (for example, your shirt size)
- Email address
- Phone number
- These functional and required cookies are always used, which allow Shopify, our hosting platform, to securely serve this website to you.
- These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.
How do we send you emails? Abandoned Cart Emails You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
- You enter your email address at checkout, or are logged into your Customer Account.
- You add a product which is in stock to your shopping cart.
- You close your browser or leave this website without completing your purchase.
You can unsubscribe from these messages at the bottom of the email. The email will link back to this website, where you can pick up where you left off and complete your purchase. Marketing Emails With your permission, we may send you emails about our store, new products and other updates. You can unsubscribe from these emails by clicking the link at the bottom of the email. Order and Account Emails We may email you with messages about your order or account activity. For example, we may email you to tell you that:
- You’ve created a Customer Account
- Your Customer Account password has been reset or updated
- You’ve made a purchase
- Your order has shipped
It’s not possible to unsubscribe from these messages.
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to decline. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org.
How do we disclose your information? We may be required, subject to applicable law, to disclose your Personal Data if: (i) it is reasonably necessary to comply with legal process (such as a court order, subpoena, search warrant, etc.) or other legal requirements of any governmental authority, (ii) such a disclosure would potentially mitigate our liability in an actual or potential lawsuit, (iii) it is necessary to protect our legal rights or property (such as enforcing or applying applicable terms and conditions and other agreements, including the Services' terms of service), or (iv) it is necessary to protect the legal rights or property or physical security of others, or for the prevention or detection of crime and such disclosure is lawful.
IV. SHOPIFY E-COMMERCE
Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s databases and the general Shopify application. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
V. THIRD-PARTY SERVICES
How do we protect your information? Colour Energy takes precautions to secure your personal information and protect it from loss, theft, unauthorized access, destruction, use, modification and disclosure. Such measures include technological, physical and organizational safeguards that are appropriate given the sensitivity of the personal information, including maintaining controlled access to electronic and paper documents and files, and using appropriate technology safeguards such as passwords, firewalls, and encryption as well as non-disclosure or confidentiality agreements as we deem appropriate to protect your data. However, please note that Colour Energy’s security measures may change or be unavailable from time to time and no data transmission over the Internet or any wireless network is 100% secure. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com.